Terms of Service.

Boise Air Duct Pros LLC – Terms & Conditions

By scheduling or using our services, you agree to the following:

Our Services

  • We provide air duct, dryer vent, and exhaust fan cleaning.

  • We do not install, repair, or service HVAC systems, furnaces, dryers, or circuit boards.

  • We do not clean or move antiques or fragile items.

Your Responsibilities

  • Ensure clear access to all vents, ducts, and appliances.

  • Remove fragile items or obstacles in the work area.

  • Move stacked washer/dryer units prior to arrival; we are not responsible for tight-space damage (<3 ft clearance).

  • Secure pets during service.

Pricing & Payment

  • Payment is due in full at the time of service, unless agreed otherwise.

  • Commercial projects may require a deposit.

  • Service charges are not subject to Idaho sales tax, but goods sold separately are taxed.

Cancellations

  • Cancellations must be made 24 hours in advance.

  • Late cancellations may incur a $60 fee.

Liability & Safety

  • We use FlexDuctSafe tools to protect your ducts.

  • We are not liable for damage up to $100.

  • We do not disconnect or remove duct or dryer lines.

  • We are not responsible for pre-existing damage, faulty appliances, or system failures.

Service Guarantee

  • We offer a 30-day service guarantee for verified incomplete or missed work.

  • Claims must include a photo or video of the affected area, and for dryer vents, any error codes.

  • Claims must be submitted within 48 hours of service.

  • We will revisit affected areas to correct verified issues at no additional charge.

Disputes & Refunds

  • Full refunds are not issued for subjective dissatisfaction.

  • Payment is required in full; disputes must be resolved through our service guarantee process.

Governing Law

  • These terms are governed by the laws of Idaho.

  • Any disputes must be brought in Ada County, Idaho courts.

Contact Us:
Boise Air Duct Pros LLC
sales@boiseairductpros.com